Important Please Read Our Dispute Policy
Most people are honest and so this may not apply to you: Please note that trying to deny a valid charge through your bank, phone bill, or credit card company is fraudulent and is illegal. When we receive such disputes, this is our standard DISPUTE POLICY (we always follow through with action):
(When you purchase, your IP is tracked and can be traced back to your computer).
1. IF YOU TRY TO DISPUTE or DENY a valid charge, your credit card or checking account along with your name and address will immediately be added to a negative database. The negative database is shared by thousands of merchants on the Internet, both large and small, and you will not be able to purchase goods or services from said merchants in the future.
2. IF YOU TRY TO DISPUTE or DENY a valid charge, you will be sent an invoice for the disputed amount by regular postal mail. Copies will also be sent to your bank and credit card company. The invoice will include the following information:
The name and description of the product you paid to receive.
Your IP address when you purchased.
The day and time of your purchase.
Original charge amount plus a $25 fee for dispute processing.
3. If you do not pay the invoice within 30 days, a second invoice will be sent. The second invoice will include the following information:
Access logs detailing when you accessed the site in question and what ISP you used to do so.
Examples of any files and/or pictures and/or video captures of any information you downloaded from the site after gaining your username and password (if appropriate).
4. If the second invoice is not paid within 30 days, your file will be forwarded to one of the 17 collection agencies that we do business with. Please note that these agencies will tack on their own penalty fees, and you may be subject to legal prosecution if you fail to pay. We will also file claims against you with Experian, Transunion, and Equifax credit reporting bureaus.
We take these measures to prevent any possible fraud and to punish those that may try to take advantage of our company. To avoid any of the above, we encourage you to contact us first for any problems with your purchase. We have an excellent track record in resolving any problems to see that you are fully satisfied with your purchase.
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